the mobile phone verification code

I can’t receive the mobile phone verification code. The mobile phone is a Chinese number.

asked over 2 years ago

3 Comments

zappys_closet August 15, 2021

Perhaps the China government is blocking it

kante98 October 29, 2021

You should contact to the customer support

HarrisonR30 January 26, 2022

You should contact to the customer support.

5 Answers

This is an official Bonanza response.

Hello wang_yan_dyx_163_com,

Welcome to the community Help page!

We are so sorry to hear that you have not been able to verify your phone #.

We recommend that you check with your phone carrier to receive the SMS. Or try a different phone number.

Bonanza’s Community Help page is a place you can get general questions answered from the community.

Since this is a support-related question, it is our pleasure to assist you, please direct your concern to [email protected] so we can assist you further.

Kind Regards
Wanda T.
Happiness Producer
Bonanza Support Team

answered over 2 years ago

2 Comments

marysamurai December 14, 2021

Problem only with Chinese numbers?

ramisthand76 March 20, 2022

i got same issue…but thank you for sharing this post,

You should contact to the customer support. I hope your issue will be solved.

answered over 2 years ago

SoniaLumpkin
Reputation: 14

Thank you for posting, I faced similar kind of issue last time but This works really well for me, thank you!

answered over 2 years ago

watson84
Reputation: 12

Unfortunately that happens, I had the same trouble

answered over 2 years ago

RandioGold
Reputation: 14

Verify your phone number
Confirming your phone number gives buyers confidence that you are a trustworthy store. For first-time buyers, it takes a leap of faith to send money across the internet in exchange for an item. We use this verification measure to offer buyers greater assurance that you are a reputable source that will deliver items purchased. Read more about Bonanza’s phone policy.
I didn’t received any code I am from China.

answered over 2 years ago

3 Comments

Tomhardes September 28, 2021

I was not able to receive verification code due to carrier restriction, I unlocked it at

Troy7388 November 01, 2021

Thanks for the update and quick reply. I’ll be sure to keep an eye on this thread.

sophiaabigail January 30, 2022

Confirming your phone number gives buyers confidence that you are a trustworthy store. For first-time buyers, it takes a leap of faith to send money across the internet in exchange for an item. We use this verification measure to offer buyers greater assurance that you are a reputable source that wi

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