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Booth Details, Discounts, and Policies Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Shipping policy

HASSLE FREE FULL REFUND’S

Damaged and Defective In case, if you receive a defective or damaged product, you may save the packing material and contact us within 3 business days from receiving the order. Send us an Email [email protected] or call us at 1-347-932-3288 and include the following information, your first and last name, order number, and pictures of the damages/defective product. Once we receive the above information, we will start processing your claim request.

Items damaged via Use or Abuse Customer assumes all responsibility for any item damage’s after they receive the product. Unique’s Shop is not obligated to accept any returns on items damaged by customers. We reserve the rights to DISCARD items damaged in transit, defective, or damaged by customers.

Please feel free to send an e-mail or call us, before attempting to fix, repair or modify any products. If the product is not in new, working condition, Unique’s Shop may replace it for you at no additional charge. However, attempting to repair/fix products will void any possibility of returning, exchanging, or getting a refund for the product. Incorrect/Wrong product shipped

If you receive a product which was not the same as you ordered, you may save the packing material and contact us within 3 business days from receiving the order. Send us an Email [email protected] or call us at 1-347-932-3288 and include the following information, your first and last name, order number, and pictures of the wrong product. Once we receive the above information, we will exchange it or issue a full refund. Refunds

When a product is returned and received at our warehouse, the refunds are issued and are based on the condition, use of the product. Please allow 20 to 30 business days for your returns to be received and processed. Approval for a refund is at the discretion of Unique’s Shop. Some approvals may take an additional 1-5 business days before we start processing refunds. Refunds process during the holiday’s may take a little longer to complete. After the refund has been issued, it is considered submitted and may take a few days to show up in the account. The customer will receive an email notification status of REFUND after the refund is submitted to the original payment method use while placing orders. Please know that it may take additional 3-5 business days for the refund to appear on your credit card/bank statements.

Refused Packages Customers who refuse to accept shipments of their orders from Unique’s Shop are liable for all return shipping charges accrued plus a 25% restocking fee. Shipping costs for unsatisfied products without a valid Return Authorization (RA) #will not be reimbursed.