More Details - Bonanza

Home » Hileman Silver Jewelry- Dinosaur Bone Rings, Turquoise Engagement Rings and Opal » Booth Details and Policies

Booth Details, Discounts, and Policies Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

We specialize in dinosaur bone rings, turquoise wedding bands and top quality inlay jewelry. All of our rings are made to order in your ring size and may be customized with the stones of your choice. Special orders typically take 4 to 6 weeks to complete. Most of our jewelry designs are also available in stainless steel, 14k gold or Continuum sterling silver (non-tarnishing).

Shipping policy

Shipping & Delivery
At this time, Hileman Silver Jewelry ships merchandise via UPS to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Hileman Silver Jewelry ships merchandise to Canada and some international locations. Please contact us to see if we can ship to your country. Packages are insured for the purchase value and tracking information may be sent to your email address if provided.

International
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for cost details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Hileman Silver Jewelry is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Return policy

None: All purchases final

Return Policy
You may receive a refund for stock items returned in original “new” condition as long as Hileman Silver Jewelry receives the item within 10 days of the purchase date. Made to order rings, special order sizes and special inlay requests are not returnable. Stock items returned after 10 days will receive a merchandise credit. Items are not returnable for any reason after 14 days unless arrangements are made before purchase. Shipping charges will not be refunded. Items are inspected before being shipped from our studio. If you receive an item damaged during shipment, save the box and notify the carrier of the damages. If you notice a defect in the jewelry, contact us for return instructions and we will repair the defect, replace the item with a new one or refund your purchase price if we are not able to fix it. We cannot warranty our products due to the varying wear and tear based on customer activities and care. Our jewelry can last a lifetime when worn with common sense and removed before activities that could damage it.

Miscellaneous details

Warranties
Hileman Silver Jewelry does not offer any warranty on the jewelry we maufacture or repair. We do guarantee that our products are free of defects upon shipment to the customer. If upon receipt of your new jewelry you notice a defect, contact us for return instructions and we will repair the defect, replace the item with a new one or refund your purchase price. We cannot warranty our products due to the varying wear and tear based on customer activities and care.