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Booth Details, Discounts, and Policies Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

We are nascent and have based our sales mission on “Quality and Convenience”. We follow all the processes: from your purchase to the shipment of your item, offering you a 100% Return Policy Guarantee. The products are carefully selected and include different categories: Home, Sports, Fashion, Technology, Appliances, Professional Equipment, Office Furniture, Home Furniture, Care and Wellness, Pet Accessories, Garden Accessories, Camping Equipment, Trekking Equipment, Toys for children or adults, Handmade products, Collectible artistic products, and many other useful articles, for all tastes and needs. Each item in this online store reflects our mission, which is to guarantee you an excellent “Quality and Convenience” ratio. The same goes for the couriers to whom we entrust your purchases. Any type of shipment, even economic, will be supported by a tracking number, which will allow you to follow, step by step, your purchase until arrival. Our Customer Care will always be at your disposal in chat, to answer your questions or requests.

Return to booth

Shipping policy

Destinations

Virtually our products can be shipped to any country in the world except for those products that are restricted or impossible to ship to certain destinations. If your order is impossible to ship, we will contact you.

Notice to the buyer:
Before proceeding to payment with Paypal, make sure to enter the correct address for shipping. We do not accept shipping addresses other than those indicated in the Paypal purchase order. So, make sure the email associated with your Paypal account is active, we will need it to send shipping and invoice notifications. We take care to send the pre-invoice before shipment by legal email you must accept strictly. Be sure to provide an active mobile number that will serve the courier for the delivery of your package. If the email address is inactive and we do not receive your response by accepting the pro forma invoice, we will consider the purchase transaction without confirmation to continue shipping the items.

Delivery time

The total delivery time is the sum of the delivery time and the shipping
time.
Shipping Time = the period between shipping and delivery of your order. (It usually takes about 7-25 business days depending on the shipping method and destination.).

However, please note that any delivery time or date, time, or period mentioned herein, or otherwise quoted or communicated to you in any form or manner, are estimates only and are not guaranteed and may be subject to delays for a variety of reasons. , some of which may be beyond our control. For example, in some cases, your customs authority may hold your products, which could lead to a delay in delivery. We will not be liable for any delays or non-deliveries caused by such objective factors (for any cause or reason, and regardless of our control).

As soon as the package is shipped, you will be contacted to receive the tracking number with the link of the courier who has been entrusted with the shipment. Thanks to these two data that we will provide you, you will be able to check the shipment to its destination.

Cancellation

If you wish to cancel an order within 24 hours of payment confirmation, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided it has not yet been shipped. If an order has been shipped, it is no longer possible for us to cancel or modify it.

Items damaged in transit

If an item is found visibly damaged upon receipt, we kindly ask you to support us by accepting the package and contacting us within 72 hours, as well as providing us with the following evidence:

1. Photos of the front and back sides of the packing box;

2. A photo, video or screenshot of the defective item;

3. A photo, video or screenshot of the defective item or part of the package.

Our sales manager will communicate with you for more information.

Return policy

Replacement product available within 90 days

Refundable situation

1. The received item is wrong. Provided it is not used, please follow the warranty procedure and contact us within 72 hours of receving your order and return the item of your order to the address we will provide to you; ATTENTION: the item must be free from damage or defects. (All parts must be returned.)
In this case, the customer is obliged to pay the shipping costs for the return.
Tips: Delivery by post is recommended in case of delay in customs clearance, thank you!
ATTENTION: It is mandatory for the buyer to use a traceable shipping method, providing us with the tracking number, after having shipped the items (including all their parts) to be returned.

Factory defective object situation

1. Product ordered with factory defect is acceptable and must be returned. (All parts must be returned), to the address, we will provide.
The customer is obliged to pay the shipping costs for the return.
Tips: Delivery by post is recommended in case of delay in customs clearance, thank you!
ATTENTION: It is mandatory for the buyer to use a traceable shipping method, providing us with the tracking number, after having shipped the items (including all their parts) to be returned.

Repairable and non-refundable situation
1. Artificial factor
1? Disassembly
2? Misuse, unofficial changes to firmware or software or any other cause of damage are not covered;
3? Drops or spills
4? Water damage: falling into water; Raindrops, fog, or haze Pour liquid on the phone
5? Other man-made damages

Warranty for the repair, the customer will pay the shipping costs for the return of the object to be repaired and; Cost of returning the repaired item; The customer will receive a total repair cost estimate. The store will send your items for repair and provide you with a quote for additional costs during the repair.
2. Any scratches or damage on the packaging and appearance.
3. Any scratches or damage to the screen and motherboard or other unauthorized third-party repairs.
4. Packages and accessories were not included upon return.
5. It has been discontinued and used for over a month.

Unrepairable, non-refundable situation

Expired warranty or problems not covered by the manufacturer’s warranty.

All those objects that have been tampered with, damaged involuntarily or voluntarily, and returned in conditions no longer like new are to be considered items without warranty and refund. In these cases, the purchase will not be refundable but a repair can be evaluated. Shipping is paid by the buyer as explained in the paragraph above.
ATTENTION: It is mandatory for the buyer to use a traceable shipping method, providing us with the tracking number, after having shipped the items (including all their parts) to be returned.