Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Welcome to RAMSJAY DESIGNS. We are pleased to have you here :)
We offer Original 100% Handwoven Kente from Bonwire, Ghana , Unisex African Clothing, African art including masks, carvings, as well as quality bags and clutches, throw pillows, kente stoves, African textiles and other African accessories.
Our shop is updated regularly with new designs so please visit us often to have a glimpse of the latest trend in African art and fashion.
We love and cherish the rich cultural heritage of Africa and we seek to project these African values worldwide.
Your 100% satisfaction is what we strive for and it is in our best interest to deliver to you quality and aesthetic African products. We make sure we offer the best services possible to keep our valued customers happy.
Return policy
Refunds available: See booth/item description for detailsMiscellaneous details
OUR SHOP POLICIES
Our customers are our main priority and as such we strive to provide the best services possible to keep them delighted.
We appreciate your feedback and reviews. If you are satisfied with our products and services, please leave “Positive Feedback” and 5 Perfect Stars for us. Thanks in advance! Please in case you are dissatisfied with any of our products, kindly contact us so we could work things out before leaving any negative comment.I would be glad to work with you to make you happy.
PLEASE BE SURE TO READ OUR SHOP POLICIES BEFORE MAKING A PURCHASE
NEED A RUSH ORDER???
*Expedite/Rush order service is available to customers upon request at an additional fee of $25 and takes 3-6 business days to be delivered
PLEASE ORDER THE RIGHT SIZE WHEN PLACING AN ORDER.
For bespoke tailoring,kindly give us YOUR OWN MEASUREMENTS so we could provide a customized fit just for you.
We do not know our customers personally and so we sew our clothes based on the measurements or sizes our customers provide to us. Please do well to provide us with the correct measurement for bespoke tailoring. Kindly add an image of yourself so that we double-check with your measurement if you are not very sure about your measurement.
EXCHANGES
Item(s) may be returned when the item is not as described, was defective, damage upon arrival or when customer received the wrong size of a costume instead of the size ordered. In the case of an attire, we give you the opportunity to exchange your costume for either a smaller or larger size within 14 days of receipt of the item in the same condition you received it (not washed, worn, damaged by buyer, dirty, rented out or altered). There will be a 10 % restocking fee for all returned items.
Contact us within 3 days after receiving the item for a return request. Item should be returned to us WITHIN 14 days of receipt of the item. Returned item(s) should be in its ORIGINAL FORM (not washed, worn, damaged, dirty or altered) to be eligible for an exchange. Once the item is received, inspected and determined to qualify for exchange, an invoice will be sent to customer to pay for the return shipping.
Customers should take note that we do not accept returns or exchanges on CUSTOM ORDERS. Custom orders INCLUDES giving us specific measurements to sew with or requesting that a specific design, fabric, or color of fabric be used in making your order.
ADDITIONAL POLICIES
**We accept wholesale orders from Boutique or Gift shop owners or customers who want to buy and resell our products. Kindly leave us a message and we will fulfill your request
We also accept Wedding orders
- We welcome custom orders. Just contact us with your design/style, fabric choice, preferred color of fabric and measurements**
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