Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Hello! I am a long time herbalist and a student of Chinese Medicine/acupuncture. I hope you enjoy my products!
Shipping policy
DOMESTIC SHIPPING POLICY
Shipment processing time:
All orders are shipped within 5 days of receipt.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
SHIPPING RATES AND DELIVERY ESTIMATES
Shipping is free to the customer and they should expect their shipment within 8 days of ordering.
Overnight delivery is available for orders with delivery addresses within the continental United States but it is not free. Message for a quote!
SHIPMENT TO P.O. BOXES
We ship to addresses within the US, US Territories, and P.O. boxes.
SHIPMENT CONFIRMATION AND ORDER TRACKING
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
DAMAGES
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
INCORRECT SHIPPING ADDRESSES AND REFUSED DELIVERY
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
We will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
MISSING OR STOLEN SHIPMENTS
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible.
Return to booth
Return policy
None: All purchases finalDAMAGES
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
INCORRECT SHIPPING ADDRESSES AND REFUSED DELIVERY
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
We will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
MISSING OR STOLEN SHIPMENTS
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible.
Seller coupons & discounts
Shipping discount: Shipping weights of all items added together for savings.
Seller badges
